Shipping Policy

Last updated: November 10, 2025

Processing Times

Please allow 1–3 business days (Monday to Friday) for us to process and ship your order.

All packages are shipped with a tracking number so you can follow your delivery every step of the way.


Transit Times (Canada Only)

Standard Shipping (Free): 5–12 business days
Total shipping time (processing + transit): 6–15 business days


Carriers We Use

We work with trusted shipping partners, including:

  • Canada Post

  • UPS

  • FedEx

  • DHL


Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number.
You can use this number to check your delivery status at any time.


Important Notes

  • Delivery times are estimates and may vary due to weather conditions, customs clearance, or courier delays.

  • Business days exclude weekends and public holidays.

  • All products are shipped from our warehouse in Asia.


Customer Service

For any questions or assistance, please contact us:
📧 maisonwinnipeg@gmail.com